What it does
Items, quantities, notes — she captures the order the way a good counter person would, then reads it back.
She sends a secure link with the amount already filled in, so the caller pays without a callback or a card read aloud.
The order and payment status flow out to you by text, plus webhook or Zapier into your workflow.
Why it matters
'We'll settle up later' rarely lands. A paid link is a sale — she turns the call into money in the account.
It's slow, error-prone, and awkward. A secure link is faster for the caller and safer for you.
Every capability works for your trade.
Questions owners ask
How does the customer pay?
She sends a secure payment link with the exact total already entered. The caller taps it and pays from their phone.
Does she read card numbers over the phone?
No. Nobody reads a card aloud. Payment happens through a secure link, which is safer for you and the caller.
Which plans include phone orders?
Phone orders and payment links are on Front Desk and Office. Every plan still answers calls and books appointments.